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Our commitment to GDPR

SmartDreamers has always committed to respecting privacy and keeping personal data safe, in line with GDPR and our customers' expectations.

gdpr

What is GDPR?

The General Data Protection Regulation (GDPR) is a legal framework that sets guidelines for the collection and processing of personal information of individuals within the European Union (EU).

It establishes a new framework for handling and protecting the personal data of EU-based residents and is in effect since May 25, 2018. It provides the citizens of the EU greater control over their personal data and assures them that their information is protected.

 

SmartDreamers GDPR Readiness

At SmartDreamers, our entire organization is committed towards ensuring that our own processes are GDPR compliant. Our privacy, security and data storage policies are streamlined with the GDPR goals and objectives.

Equally important to us is ensuring that the SmartDreamers platform is helping your business be GDPR compliant by implementing processes that uphold the underlying principles of GDPR.

 

Our initiatives to be GDPR compliant

At SmartDreamers we are committed to protecting the privacy and security of our customers and below are some of the initiatives we’ve undertaken.

Accountability
At SmartDreamers, we have established a Privacy Policy for our product and we are committed to support and provide guidelines for data protection compliance through a framework of standard policies and procedures.

Customers' personal data with SmartDreamers
We deliver on our customer’s privacy policy objective by enabling comprehensive data flow and process maps for the customer’s data which is updated and is in line with the GDPR guidelines. We can incorporate a Data Processing Addendum (DPA) into our Terms of Service for customers who subscribe to our products, to have their data protected by GDPR.

Privacy by design and default
Programs, projects, and processes at SmartDreamers are aligned to Privacy Principles right from the inception of an idea or project, thereby supporting Privacy by Design and Default principles.

Right to be forgotten
SmartDreamers lets you delete customer data permanently.

Right to portability
SmartDreamers supports export request from customers.

 

Contact Us

Reach out to dpo@smartdreamers.com if you have any questions or concerns surrounding the storage and use of your personal data.